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You'll need:

• Hospital CCN: Your 6-digit CMS Certification Number
• Machine-Readable File URLs: The public URLs where your pricing files are hosted
• Contact Information: Email address for alerts and updates

Don't have your file URLs? Check your hospital website or contact your IT department.

Your first compliance scan typically completes within 5-10 minutes of adding your file URLs. You'll receive an email notification when your first scan is complete. After that, we scan your files daily at 6am EST.

Your compliance score (0-100) represents how well your pricing files meet CMS requirements:

• 90-100: Excellent - Minor or no issues detected
• 75-89: Good - Some issues that should be addressed
• 60-74: Fair - Multiple issues requiring attention
• Below 60: Poor - Significant compliance problems

The score is calculated based on the severity and number of violations detected in your latest scan.

We categorize violations by severity:

• Critical: File not accessible, completely missing, or major format errors. These are likely to result in CMS enforcement.
• High: Missing required fields, schema validation failures, or significant data quality issues.
• Medium: Data quality issues, outdated information, or best practice violations that could become problems.

We recommend addressing Critical violations immediately, High violations within 1 week, and Medium violations within 30 days.

Accumulated liability represents the estimated CMS penalties you could face if violations remain unfixed. CMS assesses fines between $300-$5,500 per day based on hospital size and violation severity. Our calculation is conservative and based on published CMS enforcement actions.

Note: This is an estimate for planning purposes. Actual CMS penalties may vary based on factors not visible to automated scans.

1. Click on the violation in your dashboard to view details
2. Review the "Fix Instructions" section for specific steps
3. Share the technical details with your IT or vendor
4. After fixes are deployed, we'll detect the change in the next scan
5. Mark the violation as "Resolved" once fixed

Most violations can be fixed by your website vendor or IT team within 1-2 days.

HealthPriceWatch is a monitoring and alerting service - we detect and report violations but don't modify your pricing files directly. However, we provide detailed fix instructions that your IT team or vendor can implement.

For enterprise customers, we offer consulting services to help guide remediation efforts. Contact sales@healthpricewatch.com for details.

Scans run once daily at 6am EST. If you fixed an issue after today's scan, it will be reflected in tomorrow's scan. You can manually mark violations as "In Progress" or "Resolved" to track your remediation efforts while waiting for the next scan.

HealthPriceWatch costs $499/month per hospital facility. This includes:

• Daily automated compliance scans
• Unlimited users from your organization
• Email alerts for critical violations
• 7 years of historical scan data
• Email support

Health systems with multiple facilities receive volume discounts. Contact sales@healthpricewatch.com for pricing.

Yes! There are no long-term contracts. You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) processed securely through Stripe. Enterprise customers can arrange ACH payments and invoicing.